In 2015, we launched a new set of goals and Key Performance Indicators (KPIs). These KPIs will be tracked from now until 2020. Throughout the journey several additional goals will be introduced, including those on waste, water, and circular economy. We will track our progress over time to ensure that we can make course corrections along the way on our journey toward 2020.
Goal– 100% of our cotton is more sustainable
In 2015 we missed our yearly goal for all retail markets.
Units of more sustainable cotton
Units of organic cotton
Units of BCI or REEL Cotton
Joined BCI to support the goal and to enable our retail markets to source more sustainable cotton easier.
Goal – 67% of our raw materials are more sustainable
In 2015, the resulting figure only includes our global cotton share. In 2016, we will include other sustainable and recycled materials.
Goal – Develop roadmap for other raw materials in 2016
All regions are defining plans to increase more sustainable sources of priority materials like viscose and polyester.
Goal – Develop approach to circular economy
Strategy approved by the Global Foundation Board and the Global Sustainability Board. Centre to incubate and accelerate circular technology will be launched in 2016.
Goal – Zero Discharge of Hazardous Chemicals
These 52 mills encompass a large percentage of fabric sourced for our products.
Goal – 20% reduction in carbon footprint of C&A stores, DCs and offices (electricity and heating)
Structured roadmaps are being developed to improve energy efficiency and to source renewable energy in all retail markets.
Absolute carbon footprint
Absolute energy footprint
Scope 1 Greenhouse Gas Emissions (GHG)
Scope 2 GHG
Scope 3 GHG
Goal – Develop goals for water & waste management in 2016
Roadmaps and base lining in progress
Goal – 100% of our products sourced from A/B rated suppliers*
Goal – Build capacity within our supply chain
Program kick off was in November 2015. The development work started in March 2016
Goal – Continuous increase in employee engagement scores
Employee survey will be conducted in 2016, results will be used as baseline
Goal – C&A is recognized as the most sustainable retail fashion brand2
Germany – #1 (10%)
In 2016, we will focus on communicating more, leading to increased % of category buyers recognizing C&A as the most sustainable fashion brand.
Netherlands – #1 (16%)
France – #4 (3%)
Brazil – #1 (14%)
China – #18 (1%)
Mexico – #10 (1%)
1 Excludes Brazil and Mexico domestic suppliers in 2015.
2 Based on data collected from 7,660 category buyers in our largest retail countries - Germany, France, Netherlands, Brazil, Mexico, and China.
3 Category buyers are 18-64 year olds who have shopped at C&A or competitors in the past 12 months and are aware of the C&A brand. This sample includes current, lapsed, and potential C&A customers.
Our ambition to provide fashion with a positive impact is about enabling HER—our customer—to act more sustainably, it’s about improving our own sustainability performance, and it’s about driving change in the apparel industry. To be sure, we are pleased when others value this work and we are honoured to be recognized with awards. But the greatest satisfaction will come from meeting our sustainability goals and creating lasting, positive change.